Mobile / Sports
These terms set out the rules that apply when you access acu444, use your account wallet, place bets or make transactions through Nagad or Bank Transfer. Access and eligibility depend on your local law and eligible regions — read through before you start.
By creating an account or placing any transaction on the platform, you confirm that you have read and accepted these terms in full. They apply to every part of your account activity — sports betting, casino game sessions, wallet top-ups through Nagad, and outgoing Bank Transfer withdrawals. We may update these terms when our operating conditions change. When we do, the revised version becomes effective from the date we publish it, and continued use of your account after that date means you accept the updated terms. If you do not agree with a change, you should stop using the account and contact support before further transactions are made. We keep a record of the version you accepted at registration in your account history. These terms work alongside any specific information terms or game-specific rules that appear in the relevant section of the site — where those rules conflict, the more specific rule applies. Your use of this platform is subject to the laws and regulations of your local jurisdiction. We do not confirm eligibility for regions where access is restricted by local law.
Not every part of your experience falls under the same rule. These terms define what is ours to govern and what sits outside our direct responsibility — so you know exactly where each obligation starts and stops.
Your login credentials, account wallet, transaction history and profile settings are all governed by these terms. You are responsible for keeping your login details secure and for all activity made through your account session.
Deposits and withdrawals processed through Nagad or Bank Transfer fall within these terms. Any dispute about a specific transaction should be raised through the account support route before a third-party claim is opened.
Game content supplied by studios available in the lobby — including slots, live tables and sportsbook markets — is governed by these terms at the platform level. Individual game mechanics are set by the provider of that content.
External payment processors, mobile wallet networks and any linked third-party service operate under their own terms. We are not liable for delays, limits or decisions made by those services independently of the platform.
These terms are not one-sided — they also define what you can ask of us. You have the right to review the transaction records stored in your account wallet history at any time, and you can request a correction if a detail in your account profile is inaccurate. If something in these terms is unclear, you can raise a question through the support route and we will respond with a plain explanation rather than a reference back to the document. Should you want to close your account, that request can be submitted through the account settings page; we will confirm the closure and the status of any remaining wallet balance before processing. All account correspondence related to these terms — corrections, questions, closure requests — should go through the published support channel so there is a record on both sides. We do not process verbal requests or social-media messages as formal account instructions under these terms.
Your full transaction history, including Nagad deposits and Bank Transfer withdrawals, is visible in the account wallet section. You can check any entry and flag a discrepancy directly from there.
If your name, contact detail or payment reference is recorded incorrectly, submit a correction request through support with the right information. We will update it after verifying your identity against the account.
Any clause in these terms that is unclear can be queried through the support channel. We aim to reply with a straight answer, not a redirect. Keep the conversation in writing so both sides have a record.
You can ask to close your account at any point. Open the account settings page, follow the closure steps shown, and support will confirm the outcome along with the status of any wallet balance remaining.
If a clause in these terms raises a question, or if you need to act on one of your rights — a correction, a record query, or a closure request — use the routes below. We only accept formal account instructions through written channels so that both sides keep a clear record.
The live chat window is accessible from any page once you are signed in. Use it for fast questions about how a specific term applies to your account or transaction.
For formal requests — account corrections, policy questions, closure instructions — send a written message through the email route published in the Help section of your account.
The Help Centre in your account area holds published answers to common terms questions. Check there first; if your question is not covered, escalate to live chat or email.
We handle the obligations in these terms through consistent account-level controls and a clear chain of contact. Here is what each area covers and who to reach if something needs attention.
Your account is protected at the login level. We advise against sharing credentials and will never ask for your password through any support channel. If you suspect unauthorised access, contact support immediately and follow the account verification steps shown.
Transaction records — including Nagad top-ups and Bank Transfer withdrawals — are stored in your account history and available to you at any time. We retain these in line with our data retention obligations and do not share them outside the purposes described in our privacy policy.
We use cookies to maintain your session and remember account preferences across mobile and desktop. You can manage cookie settings through your browser. Disabling certain cookies may affect account navigation, but core wallet and betting functions remain accessible.
When these terms are updated, we publish the revised version with an effective date. We notify active account holders through the contact detail on file. Questions about a specific change can be directed to support before the effective date.
These questions come up when account holders review these terms for the first time or after an update. Each answer points to the specific step or route that applies.
Yes. Accessing your account or completing any transaction — including a Nagad deposit or Bank Transfer withdrawal — means you have accepted these terms. If you do not agree, you should not proceed and should contact support to discuss your options.
We publish the updated version with a new effective date and notify you through the contact detail registered to your account. You can also check the Terms & Conditions page at any time to see the current version and compare it against the one you last accepted.
Yes. The version of the terms accepted at registration is referenced in your account history. Contact support through email or live chat and we will provide the relevant version. Include your account reference so we can locate the right record quickly.
When you request account closure, support will confirm the status of any remaining wallet balance before processing the closure. Withdrawal of a remaining balance follows the standard Bank Transfer or Nagad process shown in your account at the time of the request.
Access and eligibility always depend on your local law and the eligible regions covered by the platform. These terms govern your account use at the platform level, but they do not override the rules of your local jurisdiction. Check your local regulations before accessing the platform from a different region.
Raise it through the live chat or email route in your account's Help section. Describe the specific term and the transaction or action in question. Keep the conversation in writing — that record is useful if the matter needs further review on either side.